We will try to ship your order within 24 business hours of receiving it.
Orders placed after our daily fulfillment on Fridays and over the weekend/on holidays will be shipped on the next business day.
Our facilities do not work on weekends and holidays.
Due to continuing issues with Covid-19, USPS is experiencing delays in scanning packages, updating tracking information, and deliveries.
All U.S. shipments are currently made through USPS. You can select express or regular service while checking out.
Express deliveries can take 4-6 days from the day USPS scans your package, depending on your location. Regular service can take 5-10 days from the day USPS scans your package, depending on your location.
It takes 2-3 working days for USPS to upload your tracking details on their website
International orders are shipped though FedEx.
You will receive an email once your order has been shipped, along with the tracking details. Activation of the tracking link on the USPS site may take 48-72 hours.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
You must send us an email to email@example.com to request a return.
Items must be in the same condition as delivered, and in the original packing to be eligible for returns. Please ensure you enclose the receipt or proof of purchase along with your return.
The items along with the invoice must be returned to
4620 S. Edgewood Terrace
Ft. Worth, Texas 76119 .
All shipping costs for returns are to be paid by you.
We do not accept returns with shipping collect terms.
Original Shipping costs on all orders are non-refundable.
Your refund will be processed after deducting the original shipping charges.
You will receive an email notification once your return is received and inspected. The email will also confirm the acceptance or rejection of your refund request.
Upon approval of the refund, an automatic credit will be issued to your credit card or your original payment mode. Please note the following:
We do not refund or replace orders that are misplaced by the shipping company.
Late or missing refunds
If you haven't received your refund in 14 working days from the date of our email, check with your bank or credit card company to see if the refund is in process.
If not, please contact us at firstname.lastname@example.org.